Emotional Intelligence

In his best selling book, Emotional Intelligence, Daniel Goleman documented five characteristics of successful leaders:

1. Self-awareness--the ability to recognize the effects of our emotions on others.
   
2. Self-regulation--the ability to control unproductive moods and impulses.
   
3. Motivation--a passion for work that goes beyond money or status.
   
4. Empathy--the ability to understand the emotional makeup of other people.
   
5. Social Skills--proficiency in building rapport.