- They make excuses for their behavior
- They blame others for their problems
- They refuse to accept responsibility
By firing 10% of the work force Jack Welch was getting rid of those with the most flagrant personality problems. Expunging these people from the company saved time for the successful employees to grow the company because they didn't have to deal with those who create the most trouble in a company.
The vast importance of the personality disorder concept mandates several more blogs on the subject.
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